by BSB Communication | Apr 26, 2023 | Contact Center
In today’s business landscape, choosing between on-premise and cloud contact centers is essential for excellent customer service. On-Premise Contact Center An on-premise contact center (or on-premise call center) is a traditional setup where communication...
by BSB Communication | Mar 11, 2023 | Communications Solutions
The past century has seen incredible advancements in the way we communicate with each other. From the inception of telegraphs and radios to the introduction of phones and mobile technology (and nowadays, unified communications), it is remarkable to see how far...
by BSB Communication | Feb 17, 2023 | Communications Solutions
There is no doubting the tremendous importance of the education system. Creating the citizens of tomorrow, teaching the next cohort of leaders and providing the necessary skills and know-how to thrive in a changing world – schools are critical for ensuring our future...
by BSB Communication | Jan 31, 2023 | Communications Solutions
The prospect of upgrading business telephones with cloud communications has been an important topic for businesses across all sectors. However, we have encountered some customers who still rely on their outdated systems. It can be easy to acquire a “don’t fix what...
by BSB Communication | Jan 10, 2023 | Communications Solutions
As a SLED organization (state, local, education, and government agencies), you have unique needs. Your communications solution needs to align with these requirements so that your organization can work effectively. Here is what you need to know about what a new unified...